What Warranty Should Cover After a Windscreen Replacement

What Warranty Should Cover After a Windscreen Replacement

A windscreen replacement warranty covers workmanship, not the glass itself against future damage. That distinction confuses a lot of people. If a stone hits your new windscreen next week, that is new damage and not a warranty matter. If water starts coming in through the seal, that is workmanship, and it should be fixed at no cost.

What Should Be Covered

A reasonable workmanship warranty covers the things that only a fitting error can cause:

• Water leaks at the bond line
• Wind noise caused by poor sealing or trim fit
• Bond failure — glass loosening or moving
• Trim and moulding that was not refitted correctly
• Stress cracks originating from the bond area rather than an impact point
• Defective glass — distortion or delamination present from the start

What Is Not Covered

New impact damage is not a warranty claim — a stone chip is a stone chip whether the glass is new or old. Neither is damage from a body repair, an accident, or attempted DIY work on the trim. Cracks that clearly start at an impact point are excluded, which is why the origin of a crack matters when assessing a claim. Australian Consumer Law guarantees sit alongside any stated warranty and apply regardless of what a warranty document says.

What It Costs

Our starting prices are the same across greater Sydney, with no call-out fee:

Service	Starting From
Stone Chip and Crack Repairs	$110
Windscreen Replacement	$330
Body Glass Replacement	$165
Resealing	$165
Scratch Removal	$110
Window Tinting	$250

The final figure depends on your vehicle, the glass specification and whether calibration is needed. We confirm it before starting. See what windscreen replacement costs in Sydney for a fuller breakdown.

How to Protect the Work

Most warranty problems are avoidable. Observe the safe drive-away time you are given. Leave retention tape in place for as long as advised. Avoid high-pressure car washes for the first couple of days. Leave a window slightly open when closing doors so cabin pressure does not push against fresh adhesive. And if you notice a leak or new wind noise, report it early — it is far easier to address before water has been sitting in the cabin. Details on the process are in windscreen replacement, and our undefined page covers how we handle it.

Frequently Asked Questions

Does the warranty cover a new stone chip?

No. New impact damage is separate from workmanship and is not a warranty matter. Chip repair from $110 is usually the fix.

What if I get a leak months later?

A leak at the bond line is a workmanship issue regardless of when it appears. Report it and we will inspect.

How do I tell a stress crack from an impact crack?

Impact cracks have a visible point of origin — a chip or pit. Stress cracks typically start at the edge with no impact mark. The origin is what determines whether it is a warranty matter.

Does washing the car void anything?

Normal washing is fine after the adhesive has cured. High-pressure washes in the first day or two are worth avoiding, as is aiming a pressure washer directly at the seal.

Questions about our workmanship? Aussie AutoGlass is a mobile service across greater Sydney — we come to you. Book an appointment or call 0405 412 951.