- July 9, 2026
- By 60 Minute Website Challenge
- In Repair & Replacement Process
- 46
- 0

Not every crack means a full replacement, but knowing the difference can save you money and keep you safe on the road. Here’s how to tell which repair path your windscreen actually needs.

Most technicians judge damage on three things: how big it is, where it sits on the glass, and whether it has cracked all the way through. A small chip away from the driver’s eyeline is usually a simple repair. A long crack, an edge chip, or anything in front of the driver is almost always a replacement.
A windscreen isn’t just a window – it’s a structural part of the car. Edge damage weakens the bond between the glass and the frame, which matters in a rollover or a hard impact. Damage in the driver’s eyeline can also distort vision even after a repair, which is why most technicians recommend replacement rather than risk a visible blemish over the steering wheel.
Small chips don’t stay small. Temperature swings, potholes, and everyday vibration all put stress on the glass, and a chip that starts the size of a pea can spread into a crack overnight. Repairing early is quicker and cheaper than replacing later, so it’s worth getting any damage looked at within a day or two rather than waiting to see what happens.

A good repair is very durable, but it’s not invisible or indestructible. Most repairs hold up well for the life of the windscreen, though a repaired chip can occasionally crack under a hard impact in the same spot.
Yes. A stone chip repair typically costs a fraction of a full replacement, and many insurers waive the excess for repairs since it’s cheaper than a claim for replacement.
Most comprehensive policies in Australia cover both windscreen repair and replacement, though cover varies by insurer and policy. Check your product disclosure statement or ask your insurer directly.

Send us a photo of the damage and we’ll tell you honestly whether it’s a repair or a replacement job – no guesswork required. Make an appointment or call 0405 412 951 for a free assessment.
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