Do I Need to Be Present During a Mobile Windscreen Replacement?

Do I Need to Be Present During a Mobile Windscreen Replacement?

You don’t need to watch the whole job, but you do need to provide access to the vehicle and be contactable. Most customers hand over the keys, go back to work or inside, and return when we’re done. What matters is that we can get to the car, get into it, and reach you if something needs a decision — and that someone is available at the end to hear the safe drive-away time.

What We Need From You

• Access to the vehicle — the car parked somewhere we can work around it, with room to open the doors fully.
• Keys or access to the interior — we need to get inside to fit the glass and check the wipers and sensors.
• A contact number — in case we find something unexpected, like corrosion around the aperture, that changes the job.
• Someone available at the end — to receive the keys and the safe drive-away time. This can be a colleague or family member if you’re tied up.

Where the Work Can Happen

As a mobile service across greater Sydney, we come to your home, workplace, or wherever the car is parked. Undercover parking is ideal in wet weather, but in dry conditions a driveway or a street bay works fine. If you’re in an apartment building or a secure car park, let us know at booking so access can be arranged.

How Long You’ll Be Without the Car

The fitting itself is usually a couple of hours. The bigger factor is the adhesive cure time before it’s safe to drive, which is why booking the job while you’re at work or at home for the afternoon tends to work well — the waiting happens while you’re doing something else.

If Your Vehicle Has ADAS

If your windscreen carries a camera for driver-assistance systems, recalibration is required after replacement. We coordinate this with specialist calibration providers, which can affect scheduling — mention it at booking so we can plan around it.

Service Pricing

Service	Starting From
Stone Chip and Crack Repairs	$110
Windscreen Replacement	$330
Body Glass Replacement	$165
Resealing	$165
Scratch Removal	$110
Window Tinting	$250

Frequently Asked Questions

Do I need to be present during a mobile windscreen replacement?

Not for the whole job. You need to provide vehicle access, be contactable by phone, and have someone available at the end to take the keys and hear the safe drive-away time.

Can someone else be there instead of me?

Yes. A colleague, partner, or family member can hand over and receive the keys, as long as we can reach you if a decision is needed.

Can you replace my windscreen while I’m at work?

That’s one of the most common ways customers use the service. We come to your workplace car park and the job is done by the time you finish.

What if you find a problem partway through?

We’ll call you before proceeding. Occasionally rust or damage around the windscreen aperture is only visible once the old glass is out, and that’s a conversation rather than a surprise on the invoice.

Ready to book? Aussie AutoGlass is a mobile service across greater Sydney — we come to your home or workplace. Book an appointment or call 0405 412 951.